EveryDay Angels Forum - A Jewel Message Board
Jewel => Jewel News => Topic started by: Garf on September 17, 2015, 10:56:43 AM
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Rant time. :grandpa:
Seriously, How has this not shipped yet?
Due to publisher restrictions, the books cannot be shipped before the release date.
That's fair. So, your ship date should have been the 15th. This should have been planned for months. She signed them awhile back, it was on Facebook. You work for an artist's store and not a huge artists. Times are probably p slow most of the time except release dates. That's your time to shine! So, shine dammit!
Maybe something happened where they shipped and we didn't get notified? :shrug2:
I work for a company that fulfills and ships orders. It's not that hard. It can't be more than a few thousand orders. That's a few hours work if the product is in hand. Which I would assume it would be but it damn well should have been a week ago at least. Whatever warehouse/facility that is shipping them should have had the product, just waiting for that "go" on the 15th and out they go. I just don't get it.
If there's some kind of issue, we need to be notified. That's how business works.
Even if we get shipping notifications the second I hit "post" this rant is still valid.
At least we got the album download. Maybe that's why they included it in the package. "We have no intentions of sending this to you near when it comes out so you'll probably want this download."
I do :wub: the album, though. And Jewel. :jewelsmilie:
Ok, I think I'm done.
(http://i.imgur.com/91sn32Q.jpg)
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:rofl2: :grandma:
The title is hysterical. I just busted out laughing in the middle of a con call and wasn't on mute. Totally worth it!
A notification of any issues would be nice....at this rate, the vinyl will be here first.
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I just want to add that it's p irritating to see "order complete" on the jeweljk site when I know that isn't true :angry:
I got my Deluxe Ben Folds album on the day it was to be released.
Oh, and:
(http://i.imgur.com/KrGk1tm.jpg)
"Due to publisher restrictions, the books cannot be shipped before the release date"
I saw plenty of people on Twitter get the book a day early for the Barnes and Noble signing.
Ugh.
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I couldnt resist so I bought the deluxe edition on amazon. Downloaded the kindle app and the book show up, but the extra contetn doesnt play on my pc.... help!
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A few days ago I figured that this is just the way it goes sometimes. Now I think something has gone really wrong here.
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I just busted out laughing in the middle of a con call and wasn't on mute. Totally worth it!
That makes it worth it for me, too! :lol:
And yeah, those Barnes & Noble people DID get their books early. :angry:
It's a Pre-order/Post-receive
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I just busted out laughing in the middle of a con call and wasn't on mute. Totally worth it!
That makes it worth it for me, too! :lol:
And yeah, those Barnes & Noble people DID get their books early. :angry:
It's a Pre-order/Post-receive
Turns out, coming first is not always a good thing. Ambiguously gay Michael Myers, is not going to cut it :pumpkin: Now, I'm going to have to yell at the kids to get off my lawn by myself.
Some packages are not worth it these days :grandma:
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Oh dear
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I'd stay the hell off your lawn if I saw that! :flail:
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All that bitching and ranting and guess what showed up in my mailbox? :blush:
It's here! :rock:
Maybe something happened where they shipped and we didn't get notified? :shrug2:
This must have been what happened. :facepalm:
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Just got the "shipped" email a few minutes ago. According to the tracking info, I should get my order tomorrow or Saturday. Given how far out in the sticks I live, I never considered anything sooner than that, so...
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:rofl2: :grandma:
The title is hysterical. I just busted out laughing in the middle of a con call and wasn't on mute. Totally worth it!
I DARE someone tweet Jewel that this is the title of a thread on a website dedicated to her... :crazy:
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If I came up with it myself I would maybe.
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I think this is one of the few occasions where me being a cheap bastard, and only ordering the CD, paid off.
I was lucky to get mine on release day in the UK, but it wasn't tied in with the book package, so I guess that's why. Glad that there seems to be movement and that everyone's orders are making progress though!
All the talk about the digital extras, Kindles, Google Play, iTunes, eBooks, eMusic, audiobooks, Audible samples, and the rest has given me a headache! Guess you can add me to the :grandma: club! (or should that be :grandpa:)
"Back in my day" - i.e. if this book had been released ten years ago - all the extra audio content for the book would have been on a CD and placed in the front of the book. Simples. How and why did things ever get so complicated? :grandpa:
Right, time to head off and chill out with my new iPod.
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I got the email that my order shipped earlier! See, being patient wins. :cool: :lol: But honestly though, if it had been like, 5 days to a week then I'd be annoyed. Two days is no big deal to me. :tongue2:
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I'm happy for you folks that are getting yours!
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See, being patient wins. :cool:
I already got my book and CD I just never got an email that it shipped.
Bitching and moaning FTW! :rock:
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My book came in today...and then the shipment notificaiton e-mail shortly after... :rolleyes:
The book looks really nice for sure!
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NO email. NO book. NO CD.
Basically a whole lotta nuthin. :wut:
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I just checked my USPS info and it says the package was shipped the 15th, so I guess Jewel's site was just slow emailing us for some reason. Mine should be here tomorrow, but we'll see. :)
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I just checked my USPS info and it says the package was shipped the 15th, so I guess Jewel's site was just slow emailing us for some reason. Mine should be here tomorrow, but we'll see. :)
Coolio. :) It'll prolly take a bit longer to get to me though. I know crossing the border can be a pain with some packages.
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My gold bundle (except vinyl record) was in Houston this morning, I have to be patient, I'm curios how long it takes before it's at my place. I hope next week.
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My gold bundle (except vinyl record) was in Houston this morning, I have to be patient, I'm curios how long it takes before it's at my place. I hope next week.
Cool! It's on the move, at least. Mine is still listed as, "complete", not shipped, but based on comments in this thread, it might be sitting on the porch right now.
I think maybe sales have exceeded what was planned for. It's a good problem to have for sure, but a problem nonetheless.
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Got my "shipped" email last night. I think they're on the way to everyone...emails or not. Computer glitches happen all the time - so, frustrating.
My gold bundle (except vinyl record) was in Houston this morning, I have to be patient, I'm curios how long it takes before it's at my place. I hope next week.
Cool! It's on the move, at least. Mine is still listed as, "complete", not shipped, but based on comments in this thread, it might be sitting on the porch right now.
I think maybe sales have exceeded what was planned for. It's a good problem to have for sure, but a problem nonetheless.
I had the same thought. There was a Tweet from Jewel that was something to the effect of "Holy Crap, you guys ordered a lot of gold bundles." A lot of times indie artists or self-financed albums, do small first runs (presses) of items so that they're not left in the red. I think that is what happened with the album. That and new people handing this for her.
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Got my "shipped" email last night. I think they're on the way to everyone...emails or not. Computer glitches happen all the time - so, frustrating. My gold bundle (except vinyl record) was in Houston this morning, I have to be patient, I'm curios how long it takes before it's at my place. I hope next week.
Cool! It's on the move, at least. Mine is still listed as, "complete", not shipped, but based on comments in this thread, it might be sitting on the porch right now.
I think maybe sales have exceeded what was planned for. It's a good problem to have for sure, but a problem nonetheless.
I had the same thought. There was a Tweet from Jewel that was something to the effect of "Holy Crap, you guys ordered a lot of gold bundles." A lot of times indie artists or self-financed albums, do small first runs (presses) of items so that they're not left in the red. I think that is what happened with the album. That and new people handing this for her.
I think that's what it is indeed, but because that's the problem you need to be extra carefull with your communication about it, and they failed pretty bad at that point as well.
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I broke down and got the Kindle Deluxe and it says my PC can't play the bonus files. :(
I WILL figure out how to rip this stuff, mark my words. Right now, as it stands:
Amazon: 1
Jessica: 0
But I will turn it around - just you wait and see! I'm nothing if not a clutch player. ::2
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But I will turn it around - just you wait and see! I'm nothing if not a clutch player. ::2
I don't know what that means but you're scaring me a little..... :w
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I broke down and got the Kindle Deluxe and it says my PC can't play the bonus files. :(
I WILL figure out how to rip this stuff, mark my words. Right now, as it stands:
Amazon: 1
Jessica: 0
But I will turn it around - just you wait and see! I'm nothing if not a clutch player. ::2
You go girl !
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Hm. I was kidding earlier when I said the gold bundle was probably on the porch in spite of no shipping notice.
...guess what the mailman just dropped off?
Yep.
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Somehow my brand new state-of-the-art S6 isn't a supported device either for the bonus content.
Amazon: 2
Jessica: 0
Time to tag in a new teammate.
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So there's this I forgot about:
Kindle Edition with Audio/Video: Audio/Video content is available on latest generation Kindle Fire (except 1st generation), Kindle Fire HD, iPad, iPhone, and iPod touch devices.
So I have someone bringing over an iPad thingie.
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:grumpy:
I have a first gen kindle fire. :grandma:
Can I stream it through my tv using the Amazon Instant Video thing?
I still don't want to buy it again :indifferent:
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When I got home last evening, with my new copy of Never Broken signed with personal note by Jewel in Birmingham, I had a Priority Mailer on my door step. :o
My Silver Bundle is here. :woot: :woot:
The shipping notice from the Jewel Store posted on my e-mail at 3:55pm yesterday about 1 hour before P.O. delivered. :wtf:
My USPS Tracking Record:
September 17, 2015 , 4:52 pm/ Delivered, Front Door/Porch/ HUNTSVILLE, AL 35816
Your item was delivered at the front door or porch at 4:52 pm on September 17, 2015 in HUNTSVILLE, AL 35816.
September 17, 2015 , 8:35 am/ Out for Delivery ./ HUNTSVILLE, AL 35816
September 17, 2015 , 8:25 am/ Sorting Complete ./HUNTSVILLE, AL 35816
September 17, 2015 , 5:41 am/ Arrived at Post Office ./HUNTSVILLE, AL 35816
September 15, 2015 , 9:24 pm / Arrived at USPS Origin Facility ./NORTH HOUSTON, TX 77315
September 15, 2015 , 8:09 pm/ Accepted at USPS Origin Sort Facility ./SPRING, TX 77380
September 9, 2015/ Pre-Shipment Info Sent to USPS ./
September 9, 2015 , 11:44 am / Shipping Label Created ./ SPRING, TX 77380
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NO email. NO book. NO CD.
Basically a whole lotta nuthin. :wut:
How long of a delay is there on items coming from the US, (Houston, TX in this case)? :rolleyes:
An extra day or two or even longer? :wtf2:
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I broke down and got the Kindle Deluxe and it says my PC can't play the bonus files. :(
I WILL figure out how to rip this stuff, mark my words. Right now, as it stands:
Amazon: 1
Jessica: 0
But I will turn it around - just you wait and see! I'm nothing if not a clutch player. ::2
I'm glad I didn't spring for that, then, 'cause all I have is a PC. No e-book thingy or smart-phone thingy for me. :P
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Well, my lil' bro is positive he knows how to "fix" this, so I have faith. He'll be here in about six hours and it'll only cost me a dinner with desert course. Deal of the century.
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Good deal for you, while your brother is probaply thinking he is the one with the best deal.
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S
So there's this I forgot about:
Kindle Edition with Audio/Video: Audio/Video content is available on latest generation Kindle Fire (except 1st generation), Kindle Fire HD, iPad, iPhone, and iPod touch devices.
So I have someone bringing over an iPad thingie.
I'm glad I didn't order it on Amazon, then, because I have none of that. Google Play seems the best for me, AND you can play the extra video/audio on the computer. Good deal. :cool:
ANYWAY, I got my book and CD today! :woot: Now I can have Jewel read to me as I read along. Cool beans. :)
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What format did Google Play provide you? Something else chock full of DRM and various other nonsense?
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I actually haven't bought it yet. :blush: But yeah, according to the site it's DRM protected.
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So I'd still need Kevin, but at least then I'd probably be able to go through some of it.
Meh.
I'll continue the mission with the tools at hand. :rock:
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YOU GUYS!!!! I GOT IT!!!
I just downloaded the the Interlochen Audition! Easypeasy!!
I would like to thank Tracy for figuring out the google play angle. I was a dummy for trusting Amazon.
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:hail:
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It'll take awhile to get through it all and name it properly, but I'm on the case! :D
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YOU GUYS!!!! I GOT IT!!!
I just downloaded the the Interlochen Audition! Easypeasy!!
I would like to thank Tracy for figuring out the google play angle. I was a dummy for trusting Amazon.
Amazon: 2
Jessica: Infinity
:banana: :monkey:
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YOU GUYS!!!! I GOT IT!!!
I just downloaded the the Interlochen Audition! Easypeasy!!
:woohoo:
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I just checked my USPS info and it says the package was shipped the 15th, so I guess Jewel's site was just slow emailing us for some reason. Mine should be here tomorrow, but we'll see. :)
Tracy, how do you check the tracking info? Is it in the e-mail?
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Go to usps.com and put in the tracking number. Everything will just show up. :)
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They're all in FLV format with the exception of the a capella recording of No Good in Goodbye, which is p weird.
Next step - convert the audio only FLVs to MP3 and then I have a perfectly wonderful $15 album. :flower:
Yay!! Thanks, oh mighty Google!!
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Go to usps.com and put in the tracking number. Everything will just show up. :)
Hmmm.. I have no tracking number, since I haven't gotten an e-mail? I have an order number, but that's not the same thing.. :shrug2:
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Oh! Sorry, I thought you might've gotten the shipping email. :blush: But that's where the tracking number is, in the shipping email. When/if you get it, of course.
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You guys, I am in love with this acoustic performance of Jupiter.
This needs to come back.
I had a recording of this song from exactly this date but I think it was from a different point in the day. This is from a television show, and it's so much better than the one with bongos and stuff I already had from later that night. :wub:
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Go to usps.com and put in the tracking number. Everything will just show up. :)
Hmmm.. I have no tracking number, since I haven't gotten an e-mail? I have an order number, but that's not the same thing.. :shrug2:
If you go to your account at jeweljk store and pull up your bundle order, check status, if the Order # 100000381 - Complete has change to; Order #100000381 - Shipped you should receive your e-mail with shipping data and tracking number shortly.
When you receive the track number follow Tracy's instruction for the USPS tracking page. ;)
I hope this helps.
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If you go to your account at jeweljk store and pull up your bundle order, check status, if the Order # 100000381 - Complete has change to; Order #100000381 - Shipped you should receive your e-mail with shipping data and tracking number shortly.
When you receive the track number follow Tracy's instruction for the USPS tracking page. ;)
I hope this helps.
It does... I checked my account and it says it has shipped! My book & CD are probably sitting at border security, getting frisked as we speak. :w
Thanks Tracy and Mr. Joe! :)
Now I shall wait for this ever elusive e-mail everyone's talking about.... :thinking:
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I just got my email that my order shipped. The email came at 11:20 last night. About 36 hours after I received my order. :lol:
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Someone needs to talk to Jewel about these shirts...seriously, my left boob isn't fitting in a large. And why are the sleeves so short, and you can see through it.
:grandma: Back in my day, t-shirts covered your naughty bits :boobies:
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only 2 types of solutions here:
- make the shirt fit
- make your boob fit
Don't ask me how :hide:
Hope my shirt fits, sending back is expensive I learned this last few days.
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I don't understand what the problem is here...
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I just got my email that my order shipped. The email came at 11:20 last night. About 36 hours after I received my order. :lol:
:w
Eureka! Got my email this morning. Apparently my order is somewhere in Chicago. Poor thing is gonna be tired by the time it gets here. :flower:
Someone needs to talk to Jewel about these shirts...seriously, my left boob isn't fitting in a large. And why are the sleeves so short, and you can see through it.
:grandma: Back in my day, t-shirts covered your naughty bits :boobies:
I never order clothing on line. Sizing these days is so screwed up. I'm a smallish-to-medium-sized person and I can fit anywhere from XS-L t-shirts. All depends on the manufacturer.
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seriously, my left boob isn't fitting in a large.
Wait, is the left one noticeably bigger than the right one? :shock:
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Someone needs to talk to Jewel about these shirts...seriously, my left boob isn't fitting in a large. And why are the sleeves so short, and you can see through it.
:grandma: Back in my day, t-shirts covered your naughty bits :boobies:
:rofl2: "naughty bits" :blush: or :wub:
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I don't understand what the problem is here...
I do.
We have no photographic evidence to back up those statements.
:P
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Parcel is in Amsterdam. I hope it will be here Tuesday! :pray:
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seriously, my left boob isn't fitting in a large.
Wait, is the left one noticeably bigger than the right one? :shock:
If you must know, my right cup, runneth over. So, the left should fit. Sorry fellas, no woman is perfectly symmetrical.
I just got my email that my order shipped. The email came at 11:20 last night. About 36 hours after I received my order. :lol:
:w
Eureka! Got my email this morning. Apparently my order is somewhere in Chicago. Poor thing is gonna be tired by the time it gets here. :flower:
Someone needs to talk to Jewel about these shirts...seriously, my left boob isn't fitting in a large. And why are the sleeves so short, and you can see through it.
:grandma: Back in my day, t-shirts covered your naughty bits :boobies:
I never order clothing on line. Sizing these days is so screwed up. I'm a smallish-to-medium-sized person and I can fit anywhere from XS-L t-shirts. All depends on the manufacturer.
The shirt came with the gold bundle. It wasn't an option...and I wanted the book, cd, and signed vinyl. The shirt is not signed - BTW.
only 2 types of solutions here:
- make the shirt fit
- make your boob fit
Don't ask me how :hide:
Hope my shirt fits, sending back is expensive I learned this last few days.
Good luck, Javo. They're ladies shirts. Or, really - pre-teen girl shirts. Jewel, wouldn't even fit in a Large.
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I don't understand what the problem is here...
I do.
We have no photographic evidence to back up those statements.
:P
You'll have o take my word for it and leave the rest to your capable imagination. :neener:
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:wut: ladyshirts? ... well ok I was not going to wear it anyway. I'll put it away with my This Way shirt.
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I got mine this weekend!
The lady shirt stunned me - I was hoping for a big comfy shirt and instead, I wound up with a shirt exactly my size.
I love Jewel, but I'd never wear that in public. :lolsad:
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I got mine this weekend!
The lady shirt stunned me - I was hoping for a big comfy shirt and instead, I wound up with a shirt exactly my size.
I love Jewel, but I'd never wear that in public. :lolsad:
:that:
I'm going to put mine on the dog and take a pic. :w
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My Gold Bundle finally showed up on Saturday!! I was really starting to get ticked off, wondering if I'd ever get the darn thing.
Btw, this is my very first post on your board! (Newbie alert!) 😁
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Welcome to the EDA Forum, DreamsLast! We're happy to see you! :)
I was getting p ticked, too - I got the email and the package on the same day! :lol:
I'm just glad it came. :wub:
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Are there any poor souls left out in the cold still?
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Are there any poor souls left out in the cold still?
Hope not, because the shirt sure won't keep you warm. :w
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:lol:
Cold ladies in too-small T shirts. :thinking:
Once again, I fail to see what's wrong here...
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My Gold Bundle finally showed up on Saturday!! I was really starting to get ticked off, wondering if I'd ever get the darn thing.
Btw, this is my very first post on your board! (Newbie alert!) 😁
Welcome, hope you enjoy your time over here.
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My Gold Bundle finally showed up on Saturday!! I was really starting to get ticked off, wondering if I'd ever get the darn thing.
Btw, this is my very first post on your board! (Newbie alert!) 😁
Glad I convinced you to come by :)
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I got mine this weekend!
The lady shirt stunned me - I was hoping for a big comfy shirt and instead, I wound up with a shirt exactly my size.
I love Jewel, but I'd never wear that in public. :lolsad:
Since it fits we want a photo, and not just the shirt laying on the coffee table. :D
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Yeah, maybe a picture of it on Peanut, but that's the best anyone's getting out of me! :lol:
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Are there any poor souls left out in the cold still?
Yep. :cry:
All I'm doing is trying to keep AWAY from the book thread so I don't read any spoilers. It's NO fun... :blackcloud:
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I'm sorry Donna. I feel bad now.
Betcha it will be in your hands tomorrow. :angel:
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Are there any poor souls left out in the cold still?
Yep. :cry:
All I'm doing is trying to keep AWAY from the book thread so I don't read any spoilers. It's NO fun... :blackcloud:
Oh no. I feel bad too. How is it possible you haven't gotten it yet?
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For work, I ship to and from Canada a LOT and the border always holds things up for a few days. :(
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No movement on my parcel today, I hope tomorrow.
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I'm sorry Donna. I feel bad now.
Betcha it will be in your hands tomorrow. :angel:
Thanks Randy. :)
I hope so! Gonna run home and check the mailbox right after work.. :pray:
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Looks like the parcel is unfindable in the Netherlands. After it went through customs it is not traceable anymore. The Postcompany in my country can't help me because it is not send with insurance. so I asked the jewel-store. Within 24 hours they answered me, and after acting ontheir instructions I mailed them again that it was not succesfull. within a few hours they maild me they send another package. That is really good service. Very nice and they really improved themselves after their action before. Now I'm hoping that that package will come over soon.
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Brutal. It really sucks that you're having so many problems with this. On the other hand, the first package will probably turn up and then you'll have two!
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That's what I thought also.
But experience learns that it almost never happens, once a few days have gone by, parcels are most of the time really gone with our Post Service, but they don't loose parcels a lot, so this is a unique situation.
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Dang, that sucks about the first package. It's good that Jewel's store shipped you another one, but yeah, hopefully the second one reaches you. Can't imagine how frustrating it is. :(
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Now I'm hoping that that package will come over soon.
Good luck Javo! Stay strong.. and remain #neverbroken
::2
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That's what I thought also.
But experience learns that it almost never happens, once a few days have gone by, parcels are most of the time really gone with our Post Service, but they don't loose parcels a lot, so this is a unique situation.
That stinks, Javo. Hopefully, you will have it in short order. Glad the Jewel store is doing right by you. :thumbup:
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My parcel was delivered to my neighbors. This happens almost every time with FedEx and USPS shipments - that's why I'm a devoted UPS customer. Thank goodness I live around such great people.
The ghetto. :wub:
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There were no scans for 2 days with my parcel (Fed-ex this time) So I called Fed-ex. they were looking into it right away. Afhter half an hour I was called back. They don't know where the parcel is, I told them what was in it, now they're searching...
At least this one has insurance and can be claimed by the jewelstore, but when they don't find anything a newe parcel has to be shipped. Just bad luck off course, but I don't think I will read this book before Jewel has written a new one.
Fed-ex is going to inform the jewelstore as well, I'll wait and see now.
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Oh, heavens!
FedEx might as well be the US postal service. :(
Why would anyone use anything other than UPS? FedEx isn't even cheaper. Sheesh.
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For larger companies, there can be different prices and services then for small companies and consumers. Bubble Up is the company behind the Jewel store. I found out that that is a pretty large company. they might have a contract with Fed-ex, or a really good deal for international parcels with them.
For my company we ship outside the European Union wit different companies, Fed-ex is normally good and cheap for long distance parcels. As well as UPS, we look per situation what the best deal is for us. Prices are so very different when you are a company who ships thousands of parcels a day.
I still think the Jewelstore did an OK-job with the 2nd parcel, what are the chances that it's going wrong again? They are not to blame, and they can get their money back (both shipping costs and lost goods) So I assume they can also send me a 3rd package (if this one is not found back) I just don't feel like contacting them again (I feel like a really pain in the ass customer)
Is there any news about the vinyl records? when are they being shipped (or expected) ?
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Vinyl won't be ready in the USA until mid-November. I don't know if they're going to press over in Europe for the overseas orders or press and ship from here, but that's where we are with expected ship dates.
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I'm dying to know what arrives at my door first...
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Vinyl won't be ready in the USA until mid-November. I don't know if they're going to press over in Europe for the overseas orders or press and ship from here, but that's where we are with expected ship dates.
I'd expect them to be presed here and shipped. But I do wonder what is up with vinyl pressings lately. They're re-pressing older albums and they have incredible flaws in them. I don't know - bet of luck to you, Javo.
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After reminding the Jewel Store they said they will send me a 3rd package, I'll wait for this track and trace.
Keep your fingers crossed with me!
Jewel Store said they were not informed yet by Fed-ex, Fed-ex told me they handled the claim already. They also gave me the name of the women they spoke with, so I believe them. I emaild the Jewel Store again and told them this, I think a small internal communication error.
But I'll remain optimistic... (never broken)... I think it's still possible to receive it this year.
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OMG I can't believe you're still dealing with this!! :o
Unbelievable!
At least they're trying to be helpful. :(
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After reminding the Jewel Store they said they will send me a 3rd package, I'll wait for this track and trace.
Keep your fingers crossed with me!
Jewel Store said they were not informed yet by Fed-ex, Fed-ex told me they handled the claim already. They also gave me the name of the women they spoke with, so I believe them. I emaild the Jewel Store again and told them this, I think a small internal communication error.
But I'll remain optimistic... (never broken)... I think it's still possible to receive it this year.
Holy Crap. Javo, I can't believe you still haven't received your order. That's crazy. At least the Jewel Store is trying. Crosing my fingers for you.
I'll bet all the guards at Customs are listening to your CD. :lolsad:
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The fact that this thread hasn't sunk to obscurity a month after release is crazy.
You really should be getting your order for free. :yes:
Hopefully the 3rd time's a charm.
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And the vinyl records still have to come for everybody...I can imagine this thread will stay for a while :lol:
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The Jewel store said they would send my parcel last Friday, I asked them for track and trace twice but never received an answer
So their communication is still very instable.. sometimes ok, but a lot of times I'won't receive answer at all...
But...today Fed-ex called me, they asked me on wich adress they can deliver my parcel.
I said: do you have a parcel? because I can't even get a track and trace, or ist perhaps a lost-and-found-parcel?
They said it was a parcel that was send last Friday, they also told me that they have my streetname but not my house-number...
Can you believe it? a 3rd time parcel and they don't even bother to check the adress. I'm sure I put in the complete adress...
But this gave me the chance to redirect the parcel to my workingadress, now I'm sure there is someone there to receive it (I can not stay at home for a parcel for 1,5 months...)
So hopefully it will be there tomorrow, I can't believe this is really happening :crazy:
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I received my parcel :wow:
Just checking, Did anyone of you have the gold bundle? (the bundel with everything? Is the book supposed to be signed as well? (I thought it was) because I received an unsigned copy...
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Yeah, the book was signed on the title page. :(
Glad it all came finally! :fun:
Super sorry for all the headache.
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thanks, and thanks for all the support. You're empathy is heartwarming. And good people like you always take off my sharp edges when I'm critsising something or someone
(Sorry, I can be even a lot harder and sharper then what all of you get to read over here)
But you don't have to be sorry, the Store has to, I mailed them again. The reason I ordered at the store was because of the signed items, and now I get the book unsigned, If I wanted that I could have ordered the book in my own country, I would have saved a lot on shipping costs. I asked them how they are going to solve this problem...
to be continued (again).
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thanks, and thanks for all the support. You're empathy is heartwarming. And good people like you always take off my sharp edges when I'm critsising something or someone
(Sorry, I can be even a lot harder and sharper then what all of you get to read over here)
But you don't have to be sorry, the Store has to, I mailed them again. The reason I ordered at the store was because of the signed items, and now I get the book unsigned, If I wanted that I could have ordered the book in my own country, I would have saved a lot on shipping costs. I asked them how they are going to solve this problem...
to be continued (again).
CONGRATULATIONS, Javo! :woohoo:
I thought my book was unsigned as well. Like Jess said, flip a few pages in - It is typical to sign on the Title page.
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Javo - I'll mail you mine if you want! I have two signed copies!
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You are so kind, but that isn't necessary. It's more to make the point towards the Store than that it's is a real big deal to me. I'm glad the cd is signed, and I hope and expect the vinyl album as well.
By the way, I flipped a lot of pages and no signing there. I think they ran out of signed ones when they shipped the 3rd parcel.
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Just an update: The jewel store wrote me back, they confirmed my idea that there were no signed books in stock anymore when they shipped the 3rd parcel. The offered me a refund for the book. I said I wasn't happpy with thiss but that I could understand this was the only option, I asked them what amount they were thinking about.
After that I thought: Hey there is another compensation possible, I still want a vinyl record of Greatest hits, So I mailed them right again and said that that would be a more satisfying option for me. They answered me that they'll note it with my order and when they ship the PUTP-record they will ship a signed Greatest hits record along with it.
So I'm okay with this solution, I just wander if they can process this exception (I asked for something before I ordered and then they said they could not combine these things). Well, if they forget I can always mail them and remind them about it.
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That's actually amazing!
Honestly, the signed GH vinyl is way cooler than the signed book, in my opinion.
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I agree.
I didn't think they would agree with this. Glad they did.
Greatest Hits on vinyl was not on sale in The Netherlands anyway so I didn't even have it unsigned.
All and all a good endd to a long process. But I'm afraid to be happy about it, first I have to have it in my hands...
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I agree.
I didn't think they would agree with this. Glad they did.
Greatest Hits on vinyl was not on sale in The Netherlands anyway so I didn't even have it unsigned.
All and all a good endd to a long process. But I'm afraid to be happy about it, first I have to have it in my hands...
I hope it works out for you Javo! I would love a signed GH on vinyl!
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Is there an expected date for the vinyl records? or is all we know that it is delayed?
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Novemeber - that's all the email said. I haven't seen anything since then.
Due to demand on pressing plants and turnaround time, the release date for the 2 LP vinyl edition of Jewel's new album, "Picking Up The Pieces," is now expected to be in November. All other contents of your order will still be shipped on the originally planned ship date. Of course, our production team will keep pushing to get the vinyl edition as soon as possible, but it will be well into the Fall. You will not be charged additional shipping when it does ship and we apologize for the inconvenience.
Thanks so much for your support!
Xx Jewel
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Thanks Jess, We'll keep our fingers crossed and hope there will be good news soon.
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While we're still waiting for the LP to be send, I bought myself "This Way" on LP, there was a dutch vinylseller who put it up for sale, so I took my chance. €75,- is not really cheap but I have not seen it any cheaper lately, and I negotiated that he would send it to me without shipping costs. Can't wait until it arrives next week.
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That's a pretty rare one!! Nice score!!
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I'm starting to not be impressed by signied stuff, but my vinyl would be nice.
Anytime, now.
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I don't think This way is signed by the way. I can't wait for the PUTP to be shipped.
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I know a couple of people have just gotten their PUTP vinyls so hopefully everyone else does too. Should be soon! I hope. :lol:
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I know a couple of people have just gotten their PUTP vinyls so hopefully everyone else does too. Should be soon! I hope. :lol:
That's exciting news, Tracy. Thanks for the update. I miss listening to vinyl. :music:
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I just saw it on Discogs that someone already received it. I can't wait ...
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Not a word about any bonus material or anything cool like that, so I can definitely wait. :w
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Not a word about any bonus material or anything cool like that, so I can definitely wait. :w
Ya know, sometimes you need an old-fashioned schooling on music. But, I :hug: ya.
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:lol: yeah, I'm an audiophile's worst nightmare!
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:lol: yeah, I'm an audiophile's worst nightmare!
:rofl2:
Yes, yes you are. But, that's why we :wub: you.
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Girl, I rock 128 mp3s shamelessly :lol:
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I'll have to look and ee how many songs I have on my iPod. I love it. I take it everywhere with me.
And, I'll admit that it has spoiled me. Some stuff, I only download. Now, I only buy the stuff that I know is really going to impact me. That's usually the stuff I want on vinyl. Because I will sit with headphones and listen to the entire album. It's kind of interesting because artists used to release albums as an entire concept - star to finish. Most don't anymore. If I can sit and listen to it, start to finish - it's a good album in my crazy world.
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Yeah, I miss proper albums. :( I always had cassette tapes and I couldn't afford the type that skip tracks when you hold the FF and Play buttons at the same time, so I got pretty accustomed to albums.
I still prefer records that tell a story. One of my faves is Live and Let Ghost by Jukebox the Ghost. I was p heartbroken when they moved to making more pop-style albums with individual tracks.
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Yeah, I miss proper albums. :( I always had cassette tapes and I couldn't afford the type that skip tracks when you hold the FF and Play buttons at the same time, so I got pretty accustomed to albums.
I still prefer records that tell a story. One of my faves is Live and Let Ghost by Jukebox the Ghost. I was p heartbroken when they moved to making more pop-style albums with individual tracks.
That time space beetween albums and CDs - all I bought was casettes. If it was an older band, sometiimes I could get a 2 on 1 cassette. One album on side A, on side B. I still have 'em. I listened to lots of Fleetwood Mac on vinyl. And Stevie. They were my favorites. The POY, when it came out. Lots of Cass Elliot, too. My Dad was a big fan and so was I.
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Vinyl arrived today.
Whomever the carrier was (no shipment notifiation preceded delivery), left it in the rain. At least it wasn't wet. No bubble wrap, or proective packing = badly, ear marked corners from rattling around inside the cardboard box.
Now for the disappointing part, which is probably going to sound like pointless bitching to anyone that isn't a vinyl enthusiast, like me. The cover, is not a gatefold?! I don't know how that's possible. It's also a double album. Seriously. 3 songs per side :facepalm:
The cover was also way stretched out, so when I removed the vinyl to find the slightly heavier paper stock insert with the poetry on it, it looked like a mouth, gaping back at me.
It was signed. J___l :fallen:
All I can say is, good freakin luck with this one, Javo. I mean it.
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I got mine Tuesday, but I just found it today, behind the screen door. I don't get home much these days. :w
Now for the disappointing part, which is probably going to sound like pointless bitching to anyone that isn't a vinyl enthusiast, like me. The cover, is not a gatefold?! I don't know how that's possible. It's also a double album. Seriously. 3 songs per side :facepalm:
I was sort of surprised at the packaging, too. I was debating whether to open it or not before discovering it wasn't sealed anyway. And, I don't get why it was a double album at all, unless the running time was a little too long for just one. I don't know...
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Vinyl arrived today.
Whomever the carrier was (no shipment notifiation preceded delivery), left it in the rain. At least it wasn't wet. No bubble wrap, or proective packing = badly, ear marked corners from rattling around inside the cardboard box.
Now for the disappointing part, which is probably going to sound like pointless bitching to anyone that isn't a vinyl enthusiast, like me. The cover, is not a gatefold?! I don't know how that's possible. It's also a double album. Seriously. 3 songs per side :facepalm:
The cover was also way stretched out, so when I removed the vinyl to find the slightly heavier paper stock insert with the poetry on it, it looked like a mouth, gaping back at me.
It was signed. J___l :fallen:
All I can say is, good freakin luck with this one, Javo. I mean it.
Sorry to hear for you, I can imagine that it's frustrating. are you going to write to the shop?
I hope they'll ship it to me with Fed-ex again together with the Greates hits vinyl album, then it's packed a little bit better. But your experience with this is not very hopeful.
They didn't answer my question from this week, I'll send them a reminder.
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Vinyl arrived today.
Whomever the carrier was (no shipment notifiation preceded delivery), left it in the rain. At least it wasn't wet. No bubble wrap, or proective packing = badly, ear marked corners from rattling around inside the cardboard box.
Now for the disappointing part, which is probably going to sound like pointless bitching to anyone that isn't a vinyl enthusiast, like me. The cover, is not a gatefold?! I don't know how that's possible. It's also a double album. Seriously. 3 songs per side :facepalm:
The cover was also way stretched out, so when I removed the vinyl to find the slightly heavier paper stock insert with the poetry on it, it looked like a mouth, gaping back at me.
It was signed. J___l :fallen:
All I can say is, good freakin luck with this one, Javo. I mean it.
Sorry to hear for you, I can imagine that it's frustrating. are you going to write to the shop?
I hope they'll ship it to me with Fed-ex again together with the Greates hits vinyl album, then it's packed a little bit better. But your experience with this is not very hopeful.
They didn't answer my question from this week, I'll send them a reminder.
No, I'm not going to bother contacting the store. I think I just expected more. I'll cross my fingers that they ship yours along with the Greatest Hits, so the packing is better. I think mine came Fed Ex. I had a USPS delivery after the album. A padded envelope woud have been a better packing choice vs the cardboard box. I should actually check it for any cracks. I didn't even think about the weather factor. See, that weather thread is useful :w
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Vinyl arrived today.
Whomever the carrier was (no shipment notifiation preceded delivery), left it in the rain. At least it wasn't wet. No bubble wrap, or proective packing = badly, ear marked corners from rattling around inside the cardboard box.
Now for the disappointing part, which is probably going to sound like pointless bitching to anyone that isn't a vinyl enthusiast, like me. The cover, is not a gatefold?! I don't know how that's possible. It's also a double album. Seriously. 3 songs per side :facepalm:
The cover was also way stretched out, so when I removed the vinyl to find the slightly heavier paper stock insert with the poetry on it, it looked like a mouth, gaping back at me.
It was signed. J___l :fallen:
All I can say is, good freakin luck with this one, Javo. I mean it.
Aww sorry to hear that SMP! Its lousy when you are so excited to receive something and it doesn't meet your expectations. :cry:
See, that weather thread is useful :w
:tongue2: I love the weather thread! It's cool to hear what its like in other provinces/states (Okay, I know I'm the only person in a 'province') :biggrin:
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I'm starting to think I expect too much. I should loosen up and go with the flow more. The OCD vinyl collector prevents that from happening. :lolsad: Then again, I like the weather thread. :w
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I emailed the Jewel store Friday about my vinyl shipment, still no news still no package. Im not good at being patient.
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I emailed the Jewel store Friday about my vinyl shipment, still no news still no package. Im not good at being patient.
I was surprised mine arrived before December, to be honest. Hope it gets there soon.
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Yay - mine came and it's in great condition!
It's definitely the laziest Jewel autograph I have, :lol:, but it's all good - I'm sure she had hella writer's cramp going through all these books, CDs and albums!
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I didn't receive it yet, but I expect it takes a few days longer to the Netherlands. The store is not answering also not my reminder. I hoped to receive a track and trace number.
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Mine came, its a little banged up but not horrible, and yes haha the lazy signature. Now i feel me and my mister need a better record player, any suggestions?
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There was a decent one, on sale for $50 at Guitar Center. Let me search for linkage and see if they're still running it.
I've heard the Numarks are decent for the price. Looks like the sale was only Black Friday. They had 2, one was $80, the other $100. Hope that helps. I don't have a small one anymore. Just a big studio one.
I think Christmas Tree Factory had retro turntables for around $50 as well. Not sure what stores are around you. Good luck.
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Cool thanks, my mister has over 70 Dolly Parton records to my 6 Jewel ones :/
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We have a Sony,one and it works great! Look out for the phony ones that have headphone jacks, if you know what I mean. They're everywhere this time of year.
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:rofl2:
If it makes you feel any better, I have a minimum of 2 vinyl copies of every Fleetwood Mac album, some rare ones with misprints, and I think I probably have over 20 copies of just, Rumours - combining, reel-to-reel, 8 track, vinyl (I think 10 are on vinyl) and cd, plus the remasters.
I'm slacking on my Jewel vinyl. I must remedy that!
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We have a Sony,one and it works great! Look out for the phony ones that have headphone jacks, if you know what I mean. They're everywhere this time of year.
:wub: My studio one, is a Sony. Nothing beats a Sony. They were the first with this sort of equipmet. They have my heart. Last I looked, I thought they were mega expensive. Did they do a price drop? :music:
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I'll have to creep Sony ones now, thanks ladies! :)
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I think we paid around 100-150 for our turntable. We already had a proper receiver and speakers and all, and all that stuff is what really sets you back, as I'm sure you know
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Ugh, yes i forgot about speakers and what nots
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So I received no answers on any of my 3 emails. But today I received a stadard shipment update. :ragecomp:
I can't believe it...the shipped it with USPS again, after it they turn it over to the dutch mail it is not trace-able anymore. :banghead:
I hope they updated my adress with the housenumber this time, otherwise it will be lost for sure...
Why not send it with Fed-ex again? I'm afraid because they processed this standardly, that gives me a bad feeling about shipping it together with the Greatest Hits vinyl record as well...
It doesn't have to go wrong, but the chance it does increased pretty big...
So I send a 4th mail to them :deadhorse: , I don't think they will answer this one as well, but I'll wait again. First and last time I ordered at this shop, too bad for my collection.
But hey...it's weekend!!! :woot: Enjoy yours everybody, I will enjoy mine for sure, this tiny matter won't change that. :biggrin:
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Oh no! Fingers crossed that it works out! I would imagine they'd update the address since the updated the order to include both vinyls. :pray:
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I got a message back. The added the housenumber and both records were shipped together. track and trace learns that the parcel has arrived in my country. so far so good. But the last time it also reached this far, it's the last step that worries the most. So far so good. We'll wait and see.
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According track & trace the attempted to deliver today, but the parcel was refused...not by me or my family we were at home and we did not see anybody. Because it is refused it is returned to sender. International help by USPS is not possible, you can only reach them if you fill in an amaerican adress. so I tried USPS twitter, I also informed the Jewel Store. This is typical I was just waiting for something to happen.
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I got a message back. The added the housenumber and both records were shipped together. track and trace learns that the parcel has arrived in my country. so far so good. But the last time it also reached this far, it's the last step that worries the most. So far so good. We'll wait and see.
I was all excited to see that they shipped together and then read the ast bit about the failed delivery attempt. I get that here in the states, as well. It amounts to some - not all - but some of the USPS carriers being lazy about taking parcels in their trucks for delivery. Especially, around Christmas time.
I'm having a guitar shipped via Fed Ex, and the tracking is seriously, lacking. It's not the sender's fault - but so frustrating.
Hang in there, Javo. I'm going to dig deep down into my bag o enthusiasm and faith and say it's the season for miracles. I hope the magic of Sinterklaas, gets your parcel to you. :santa:
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It is definitve going back to the USA. But after a long private conversation with the helpdesk of USPS and phoning the Dutch Post I think I know what the problem is.
USPS has a label with a track and trace-code. the housenumber was not omitted on the label, the information from USPS to the Dutch post doesn't go automatically, so it happens manually, or at least by photoing the label. When there is no housenumber it gets automaically shipped to housenumber 1. That's what happened Saturday.
Saturday and Sunday the customer service of dutch post wasn't reachable. Sunday the parcel was already returned to customs, the returnprocess can't be intercepted anymore. So this parcel will go back. Now I'm waiting for an answer from the store again how they're gonna solve this. I hope they send it with Fed-ex, with them I can phone during the process and manage. (even though they did loose one of the parcels from thet shipment with book cd and shirt)
to be continued...
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It is definitve going back to the USA. But after a long private conversation with the helpdesk of USPS and phoning the Dutch Post I think I know what the problem is.
USPS has a label with a track and trace-code. the housenumber was not omitted on the label, the information from USPS to the Dutch post doesn't go automatically, so it happens manually, or at least by photoing the label. When there is no housenumber it gets automaically shipped to housenumber 1. That's what happened Saturday.
Saturday and Sunday the customer service of dutch post wasn't reachable. Sunday the parcel was already returned to customs, the returnprocess can't be intercepted anymore. So this parcel will go back. Now I'm waiting for an answer from the store again how they're gonna solve this. I hope they send it with Fed-ex, with them I can phone during the process and manage. (even though they did loose one of the parcels from thet shipment with book cd and shirt)
to be continued...
With all the technology on this planet, this is hard to fathom. Yet, as I sit here and wait for a Fed Ex package...it's not.
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That freaking SUCKS man. :(
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I received mail from the Jewel store, Last friday they already send a new one with USPS....at least I think, because it's not a reply or anything, it's just a new USPS tracking code no more information (Friday is a day before I noted things were gone wrong again, so this makes no real sense).
One and a half hours a go I receive a mail from the store (this was a reply) they will send another with fed-ex.
Now I'm wondering, are there 2 new parcels on the way...while the old one is still on the way back.
I asked also for the Fed-ex track and trace, I hope they will let me know.
I don't think I'll ever buy anything at the shop again, they lost my trust. I'm sure it will all end fine just like the last time, but their communication and their way of solving things are deeply bad for days long and then for a day it goes sky high again. and you never know what it will be.
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I received mail from the Jewel store, Last friday they already send a new one with USPS....at least I think, because it's not a reply or anything, it's just a new USPS tracking code no more information (Friday is a day before I noted things were gone wrong again, so this makes no real sense).
One and a half hours a go I receive a mail from the store (this was a reply) they will send another with fed-ex.
Now I'm wondering, are there 2 new parcels on the way...while the old one is still on the way back.
I actually got a random "order update" email a couple days ago that a package was shipped, but I hadn't bought anything. Well, I DID buy something around Black Friday, but I had already gotten my package before this new shipping email. I figure it's some kind of bug because there's nothing to track from the USPS number they gave me. I dunno. It's weird. Maybe that's the deal with this email you got? :shrug2:
Anyway, I really really hope you get your vinyls soon. I can't imagine how frustrating this whole thing has been. :( And I don't blame you at all for not wanting to buy from the store again, unfortunately.
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Second parcel from USPS is back to the USA as well. Dutch post could not find a valid adress (not complete enough) I had the track and trace number from PostNL in time, but they can't manage before it goes throught the international sort facility. So last night it went through so I called this morning immediately. but hey...they can't do anything after as well. so it is already send back...
Luckily the store is sending a 3rd package with Fed-ex as well...well...they send me a track and trace code. nothing shipped yet, just a label has been made. I'll give it an extra day and wait and see.
Maybe this will be a new Personal record and they will send a 4th one!
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The story is not complete, there is more, not about this Jewel parcel, but about international parcels. Our family send a Sinterklaas-gift with typical dutch food and silver tea-sppons to a family in Grand Rapids
(our youngest son went their for a student-exchange, it was an extra gift to thank them for the wonderful time he had over there)
The Sinterklaas festivity is on 5 December so we send it in time (luckily insured) on the 4th of December track and trace said the first attempt to deliver was unsuccesfull, nobody home. after that there was no movement with the parcel whatsoever.
I contacted Dutch PostNL, they had to do an official search, it could take up to 30 days. 5 minutes later a new message, our parcel is in Ireland, that is a mistake but it will be shipped automatically to the US ...I asked them: why does track and say there was a delivery attempt? And what do you mean by automatically, because the parcel is staying where it is for 5 days already... they don't know...
Maybe it will still arrive, but way to late, and what shape will it be in? maybe we get our money back (100 euros + 60 euros shipping costs) but that doesn't bring us anything, all the pleasure of giving those people a nice surprice has gone now.
The women of Customer service said I had bad luck, their delivery performance is 99%. I said: if one parcel has gone worng I could live with being that 1%...but 3 out of 3...I don't believe it's 99%, If it is, then I should play the lottery: the chance I win is even bigger than 3 shipments in a row gone wrong
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Javo. Dude. I think you need to start shopping locally...... :'(
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I think so to :lol: And then Jewel has to come over here and sign it :woohoo:
This :grandpa: doesn't want to be oldfashioned and even shops on the internet, he just isn't rewarded for it.
The parcel to the US I pity the most, We were really thankfull to this wonderful family that gave our son such a good time in the States. Maybe we find another appropriate way later.
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The story is not complete, there is more, not about this Jewel parcel, but about international parcels. Our family send a Sinterklaas-gift with typical dutch food and silver tea-sppons to a family in Grand Rapids
(our youngest son went their for a student-exchange, it was an extra gift to thank them for the wonderful time he had over there)
The Sinterklaas festivity is on 5 December so we send it in time (luckily insured) on the 4th of December track and trace said the first attempt to deliver was unsuccesfull, nobody home. after that there was no movement with the parcel whatsoever.
I contacted Dutch PostNL, they had to do an official search, it could take up to 30 days. 5 minutes later a new message, our parcel is in Ireland, that is a mistake but it will be shipped automatically to the US ...I asked them: why does track and say there was a delivery attempt? And what do you mean by automatically, because the parcel is staying where it is for 5 days already... they don't know...
Maybe it will still arrive, but way to late, and what shape will it be in? maybe we get our money back (100 euros + 60 euros shipping costs) but that doesn't bring us anything, all the pleasure of giving those people a nice surprice has gone now.
The women of Customer service said I had bad luck, their delivery performance is 99%. I said: if one parcel has gone worng I could live with being that 1%...but 3 out of 3...I don't believe it's 99%, If it is, then I should play the lottery: the chance I win is even bigger than 3 shipments in a row gone wrong
Javo, by the gods! It sounds like it would be faster if you had Sinterklaas do your shipping. Yeesh, what a nightmare.
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At work we ship over 100.000 parcels a year, and I'm the contact person between our distribution centre and the parcel delivery companies. The lukc I have at this moment I've never seen before. At work I have a little bit more influence because we are a big customer, in private I totally haven't (we don't work with the same company's)
In private I ship a view parcels a year and am receiving about 40 parcels a year, in the last 10 yeaars I think it went wrong once, these last months are unbelievable. But I know things turn around again and I will remain receiving and sending parcels.
It is kind of frustrating because I know a little bit more then most people about processes from big delivery companies, I can explain a lot of times where things go wrong and people tell me I'm right, but that doesn't mean it helps anything with getting a solution. It's also dissapointing that the Jewelstore keeps trying to ship it with USPS over and over again, I already warned them, but of course they didn't listen.
By the way, the fed-ex parcel still has no scan of being shipped yet, something mmust have gone wrong again... Luckily I'm a pitbull on a mission I won't let loose until I've got my stuff over here. but it feels like :deadhorse:
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I actually got a random "order update" email a couple days ago that a package was shipped, but I hadn't bought anything. Well, I DID buy something around Black Friday, but I had already gotten my package before this new shipping email. I figure it's some kind of bug because there's nothing to track from the USPS number they gave me. I dunno. It's weird. Maybe that's the deal with this email you got? :shrug2:
So, I feel like I need to give an update on this. I got a package today which I initially thought would be from my Secret Santa. I looked at the address. BubbleUp? Jewel's store? I was getting ready to open it when mom asked who it was from and I said curiously, the Jewel store, but I didn't order anything. Suddenly she grabbed it from me. :lol: I guess she used my account to order it without realizing it which explains the mysterious shipping email I got. I kinda, sorta know what my Christmas present is now, I guess! :lol:
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:lol: That's nice, your mom has good taste when it comes to giving presents.
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So, I feel like I need to give an update on this. I got a package today which I initially thought would be from my Secret Santa. I looked at the address. BubbleUp? Jewel's store? I was getting ready to open it when mom asked who it was from and I said curiously, the Jewel store, but I didn't order anything. Suddenly she grabbed it from me. :lol: I guess she used my account to order it without realizing it which explains the mysterious shipping email I got. I kinda, sorta know what my Christmas present is now, I guess! :lol:
That's awesome! I wish my Mum would order me something from the Jewel store! lol. ;)
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:lol: that's awesome
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Today the parcel with fed-ex has its first scan, for the first time in a week the store finally answered a mail from me as well. They said they were gonna ask Fed-ex if there was any problem....to much coincedence if you ask me. Parcel was not shipped before or at least not picked up. But I'm glad it's seems to be on it's way now.
The way I see it the Jewel Store is my Secret santa this year, just like some of you I'm really curious what and if I gonna get something right before christmas :lol:
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Geeze, Javo. I've got nutthin'. Way to not gain international fans...
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Oh wait, no scan yet, I looked wrong at parcel in my history. Well at least they are looking into it.
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Oh dear. :(
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Slowly I'm getting used to it.
I Bought a LP from PUTP at a record store over here just to be sure to have at least one. Not many stores who have it though. But I still want this one of course as well as the Greatest hits.
Patience is good quality...I don't really have but exercise makes perfect.
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I'm soooooo, not patient.
I saw some other people on Twitter said there was a mix up with the cups also, and that the card was crushed. That sucks, too.
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There were pictures and reference to finishing a studio and work area in Nashville as part of Jewels property there.
My impression was Jewel is setting up more of her operation in Nashville.
The Jewel Store operations in Texas were setup there while Jewel lived in Stephenville, TX.
Who can we ask??? Where does Alan live & work??
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Alan lives in New England. But honestly I don't think it matters where Jewel or her management live/work because BubbleUp itself is based in Texas. The company doesn't seem to have anything to do with Jewel directly.
I saw some other people on Twitter said there was a mix up with the cups also, and that the card was crushed. That sucks, too.
Yeah, the "mugs" are actually pretty plain and cheap. Just white tin cups that should really cost more like $10 at the most, not $20. I was really hoping they'd be ceramic like the older "consoled a cup of coffee..." mugs they sold a while back. These new mugs just aren't worth it. :no:
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Yeah, the "mugs" are actually pretty plain and cheap. Just white tin cups that should really cost more like $10 at the most, not $20. I was really hoping they'd be ceramic like the older "consoled a cup of coffee..." mugs they sold a while back. These new mugs just aren't worth it. :no:
Aww... that's too bad Tracy. I feel bad for those who ordered them.... glad I didn't waste my time and money tho. I STILL want that ceramic mug... but even if they still sold it, for me living outside the US the shipping costs are brutal. Maybe I should check out e-bay or sumpin. :unsure:
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Alan lives in New England. But honestly I don't think it matters where Jewel or her management live/work because BubbleUp itself is based in Texas. The company doesn't seem to have anything to do with Jewel directly.
I saw some other people on Twitter said there was a mix up with the cups also, and that the card was crushed. That sucks, too.
Yeah, the "mugs" are actually pretty plain and cheap. Just white tin cups that should really cost more like $10 at the most, not $20. I was really hoping they'd be ceramic like the older "consoled a cup of coffee..." mugs they sold a while back. These new mugs just aren't worth it. :no:
That was my take on it, as well.
I feel bad for the people who did order and are disappointed. I'm not faulting Jewel, but that store...
I'd like a mug. 2, actually. One to use and one to hoard away in my collection. I won't drink out of a tin one. Especially, morning coffee :yuck: C'mon. Some things are sacred.
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It'd be a good camping cup; although, it's a bit steep in price for that.
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Well, at least they updated the pic on the store. You can't really tell that it says "but it didn't" :facepalm:
https://store.jeweljk.com/holiday-mug.html
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Man, how crappy to compare that pic to this. I really don't get it.
Invalid Tweet ID
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I'm not blaming Jewel really either, but she is responsible for who she brings her bussines to, so in a way she is.
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Wow. That first cup, I guess, the actual cup - what a terrible paint job. That's really disappointing. I wonder if she even knows or just lets the store be managed. :shrug2:
Thanks, for the heads up, Tracy.
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Maybe it's supposed to look.... 'rustic'?
Who am I kidding... it looks cheap as hell. There's $20 I won't be spending... :rolleyes:
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Ha, just seen the photo of the mug on Jewel's site!
:D
Not the best effort, is it! Even the coating around the rim seems really uneven. Nice idea, but still...
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Javo, did your albums arrive yet?
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Nope, not even a scan with track and trace, 5 emails later the store responded, They have asked Fed-ex, but they are to busy with christmas so they don't receive answers at the moment.
I asked them for the pick-up number, because Fed-ex Netherlands asked me to ( I want to start an investigation from my side as well) but I didn't get any response on it. I think it will be 2016 at the earliest.
I think will ask the store to send a new parcel but I don't think they will until after they received answers from Fed-ex.
My guess it was never send and it is a mistake from the jewelstore, but until they know that themselves for sure I don't think anything will happen
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OMG! :(
I can't believe it's taking this freaking long. I would understand if you lived in Somolia or something, but you're in the proper western world. wtf.
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I know, but right now I think a few weeks more or less don't really matter anymore. I just need to have a long breathe and keep pushing them. No problem for me.
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I got a call from Fed-ex. They tried to deliver last thursday, but there didn't live a person with my name on the adress...
I was surprised because:
- track and trace said it still wasn't picked up yet in the US
- I do live at my own adress
So I asked them a few things, it seems they send a new parcel (new track and trace) and with a wrong adress (again!) now they put on house number 17 instead of 71. But luckily fed-ex called me and they rescheduled for tomorrow and of the morning. I will make sure I'm home!
The Jewel store mailed me a few hours later and said they send a new parcel last Tuesday. I had contact with them on Wednessday, but they didn't tell me that. I told them the story above and sai I was really dissapointed that after so many things had gone wrong they were not more carefull with arranging this last parcel, so many mistakes and then switching a housenumber.
I really think they will deliver tomorrow, now I hope they send both LP's, that is the one thing I'm afraid of (or that there is damage) but I'll just have to wait 13-16 more hours and then I'll know. :pray: :pray: :pray:
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Surely this will all be resolved soon!! D:
At least it sounds like an end is in sight. Fingers crossed!!
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Thanks, I'll let you know tomorrow.
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My parcel arrived!
So I'm pretty happy.
Accept for the corners of my record-sleeves, they are not in really good shape due transport. I think I have to live with it, but for a record collector as myself this is really a shame, the marketvalue of these records is only half of normal worth by this. Not that I'm going to sell them ever, but still a minor dissapointment.
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My parcel arrived!
:eek: FINALLY! Better late than never, right Javo! Sorry the record-sleeves aren't in great shape. I would imagine this very well could be the last time you order from the store, huh?
Live and learn I suppose. :rolleyes:
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At least it arrived. :(
Mine wasn't terribly dinged up, but lots of other people had similar issues. They weren't packaged right, that's for sure. This is why I'm a UPS girl all the way. You take your stuff to them and they package it up real tight and secure - no issues.
I think you can iron it like a shirt with a piece of parchment paper on top, but don't quote me on that one. I knew a lady who ironed her newspaper that way before reading it. It was p fascinating, honestly, and it did make reading the paper much more pleasant.
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My parcel arrived!
So I'm pretty happy.
Accept for the corners of my record-sleeves, they are not in really good shape due transport. I think I have to live with it, but for a record collector as myself this is really a shame, the marketvalue of these records is only half of normal worth by this. Not that I'm going to sell them ever, but still a minor dissapointment.
FINALLY! Yay, Javo. Don't feel bad, I was tracking a package coming from west coast to easat coast via Fed Ex, and tey sent me a update yesterday that said it would be delivered today, the 30th. :facepalm: It's the 29th. I use UPS as often as possible.
I had the same issues with the corners on my mine. It was rattling around in the box with no padding. Disappointiing for a vinyl collector...and probably why I haven't played it yet.
I think you can iron it like a shirt with a piece of parchment paper on top, but don't quote me on that one. I knew a lady who ironed her newspaper that way before reading it. It was p fascinating, honestly, and it did make reading the paper much more pleasant.
Normally, that would totally work, but it often depends on the quality of paper. I wouldn't try it on my newer vinyl sleeves. I had a friend try it on a newer album, and the creases came out but it left a white line due to paint damage as well. They don't print things with the same inks they used to. Another jackasss friend left an iron on a cover and the damn thing caught on fire :rofl2:
So yeah, sound advice. It would work. It really depends on which will freak you out more. Dented corners or white lines. I stuck with the dented corners. :shrug2:
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Something stranger even happened, this afternoon Dutch Post (Postnl) delivered a parcel as well. What is most strange is that it had a Fed-ex-label on it, probaply why I did not have to sign for it. I was lucky I talked with my mailman about htese parcels, that's why he came to me instead of sending it back
This parcel had also the same wrong house number on it. What is a strange thing, because the little order-paper inside the parcel has the right housenumber.
I hear you guys thinking: that's nice now he's got 2 of both records... yes that's true but this parcel was in even worse state... 2 holes in it...the sleeve's look terrible, even the inside booklets. I've tried one of the 4 records and it plays, but it isn't totally flat anymore. tomorrow I'll try the other ones.
So I decided to keep those for playing and to keep the other ones as new as possible. I will inform the store about this and if they want these back they can let it pick-up (I doubt if they want that considering the state they are in). But I will inform them after their answer on the complaint of the first parcel, if they refuse to answer I'm not sure I will inform them.
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:o
Wow, Javo. It's a good thing you let them know and that they did send out multiple copies that arrived. For the amount of time you waited and the condition they arrived in, you deserve 2 sets. Sheesh.
I'd go through the records pick out which ones play and sound best and try to mix and match for the best possible combination. Damn :thumbdown:
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after more than a month the parcel to the US I told about was received by the family in Grand Rapids, what a crazy parcel-week, just a month late, but it was received and they the people were happy with it.
Next time I fly to the US myself, it will cost a littlebit more monewise, but almost no extra time energy and also no extra time.
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I run an internet business and ship for a living. One of the biggest problems I face is customs and delivery on the other end. Customs can delay ridiculously long during the holidays. Some countries use private couriers for USPS international if you insure, and things are sometimes stolen. I have had to learn which countries are notorious for theft, and the best way to ship to each of them.
Each country has their own agreement with shippers. Some allow the US business end (UPS, USPS, Fed Ex) to look 'into' their system to track packages; others don't. On my end, tracking ends with a message 'in customs' and then I have to hand the tracking number to the customer, who tracks it on their end through their postal services. Can be frustrating for both shipper and shippee.
I like shipping to the UK because I get definitives, right up to 'it's been delivered'. I once shipped a diamond and platinum watch to a customer in the UK for his wife for Christmas, and I KNEW it was waiting for him at the post office, but when he went in, they kept saying it wasn't there. Christmas eve I told him to go into that post office and go all "New York" on them - bang is fist on the counter and demand it. He called a 1/2 hour later to tell me he had the package. Sometimes ya just have to go all "Ugly American" :D
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I know what you mean, for my work I know exactly what the "difficult" countries are. And most of the time also why. I even visited large and smaller depots from international parcel companies.
In my case we are perhaps a difficult one, especially for USPS, but not for Fed-ex. they did a good job even though they lost my parcel ones.
In this case the shop has made by far the most mistakes. and their communication lacked big time most of the times.
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I informed the store about the bad shpe the vinyl records were in. I included pictures.
But they never answered me.
So just like every other time I reminded them about this matter.
I put in a little bit of drama:
I named everything that has gone wrong and told them I would answert every tweet Jewel said about things she sell with an answer about the bad service of Bubble up, I also told them I already scared people off on online Jewel-forums to buy anything.
I also informed them about the 2nd parcel I received and that it was in even worse shape, so the extra records were not compensating.
On this reminder I received an answer straight away:
Unfortunately, international shipping can be a rough process. But the good thing is that these packages are fully insured for damage. If you would like, we can send another package to you with high priority instructions to make sure it is handled carefully by the carrier. Please let us know how you would like to proceed.
I told them that if this would make chances any bigger on receiving the records in good condition, that I would like them to solve it this way. That was last friday, now I'm waitng for their confirmation.
To be honest I didn't expect anything out of it before I wrote it, if I receive these 2 in good condition It would be a bonus.
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Aye caramba. I admire your tenacity. I'd have given up long ago! :lol:
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I normally do as well, I don't know why I'm such a tiger with this one.
Maybe I can start my own Jewel shop after this :lol:
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My parcel arrived, well packed and nicely delivered. 1 corner was a little damaged but not due shipment, But even I get tired of nagging, so I decided to be happy with it.
The Jewel Store immediately send me an email (their first one pro-active) and asked me if everything was ok. I let them know eerything was ok and that I was glad this neverending story is finally over.
I don't think I will ever buy anything there again, but I am a collector so never say never.